Pass(word) it on
1 GoodGymer made their way to help an isolated older person in Camden.
- Saturday, 8th of August 2020
After my double header near Bloomsbury, I cycled half an hour to my next task: Mr M was in need of some technical assistance.
On arrival, I found Mr M stood outside. At his suggestion, we wondered halfway down the road and carried out the task leaning on some railings outside a closed community building.
On hearing his issue, and seeing it demonstrated, I realised that his login to update his apps wasn't not working, but he needed a separate login for his make of phone.
We went through how best to manage this - given his aversion to setting up more sets of login credentials, I showed him how to login through Google. This would mean he could remember one set of credentials, and save himself some hassle in future.
We had a bit more of a chat, then headed off. Mission accomplished!
Report written by
Dom Tooze
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The Francis Crick Institute
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Well done Dom - sounds like some good problem solving by you and Mr M both. The too-many-passwords struggle is real! :)
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